A part of preparing any task for success is pulling together correct & complete information about deliverable, objectives, or expectations. Gathering this information as it relates to the end user demands can sometimes be difficult conflicting opinions, deficiency of big picture awareness, finished priorities, or little & no influence over the final budget approval can all comfort your efforts?
Some tips to get the information you needed for end user needs……
Ask the correct question:
Speak with users about, what expectations they have both after the project is completed as well as while, the things are underway. Have they put short term solution in place of that will need to be replaced? Ask about the potential safety concerns along with needs for training on new equipment and activities. It is also important to inquiry about head count plans. As you pose of questions across the organization, be distinct about needs or time-frames, & keep asking until you feel you have adequate information to formulate a better plan. When you have a many of users to controls consider using appraise to gather the first large batch of data. You can then follow-up with specific users to get extra clarification.
Talk with the right people
It is likely that you will need to gather the information from more than simply end users. You may require consulting with department managers, functional experts, & your executive team for good high level strategic direction or confirmation of long term plans. Your users however, are usually your best source of data on day to day requires. As you create notes or record data, involve the source for each and every piece of data this will helps you to resolve any in-consistencies and conflicts later. If you have tension about the information you have been given, check in with people a level up in the organization.
Side step un-used requests
As you speak with end users, it is not un-common to receive the requests for things that your financial budget, resources, and corporate policy cannot support. How do you deal with these conditions without putting yourself in an un-comfortable spot? The central is to be can did from the starting. When you receive a request that you know cannot and want be implemented, tells the requester right away. Explain as faithfully as you can why you are not including in their request in your project plans, but never disclose the sensitive information & to be careful about discussing decisions that are still in queue. You do not want any miss-communications of looming over your project. You might be also encouraging the requester to take their thought to their manager.
Speak to the budget peoples
Before you try to apply the solutions to every end user needed, it is important to know how much funds you have available. If you end with too many and competing requests, you can see to your funding budget to determine what you can do or what you wants to be fix aside.